[Resolved] JustDial.com — inspire career counselling

Inspire Career Guidance

from Chennai, Tamil Nadu

Address:	Mumbai City, Maharashtra, 400098
Website:	www.justdial.com

Before signing a deal with JustDial.com for 10 years, Several times, I asked the marketing person and the marketing manager regarding refund policy if I was not happy with the service and regarding a printed agreement. Their common antiphon was "DON'T WORRY SIR, WE ARE THERE FOR YOU." For 5 days after giving the cheque they did not reply to my answer. On the 6th day, when the cheque was cleared and when I spoke to the General Manager, she said that there is no agreement and no refund policy. I was shocked.
Thus they waited for the cheque to pass to tell me the truth.

They hid 2 very important information from me. Besides, they say there is no agreement copy for the deal. Just a INVOICE will be created !! What type of an agreement is this - where information is hidden and where there is no agreement.
I have copies of the mail sent to them too. CAN YOU HELP ME ???

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Jun 10, 2018

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

May 08, 2018

JustDial.com Customer Care's response Dear Mr Blesson Thomas

We have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.