[Resolved] JustDial.com — issues in lifetime package | |||
Dear Venkaatesh, Greetings! At the onset, i feel sorry I have to reach out to you for something which could have been managed easily at local office.I have reached out to Just Dial CEO Mr Mani as well, on separate note. If you see the trail mail, I have paid INR 18, 000 for Supreme Package for my firm 'Aashiana Properties and Construction' , with commitment of leads for next 10 years. The package was sold by Sales Person Rajeev Sharma. But the problem started when not a single lead has been referred to us till date and when I raised the issue to Rajeev he assured me Full Refund. Now from last many days, I have been trying to contact Rajeev but he is not picking my call. No Refund has been processed till date. Iam extremely disappointed by professionalism displayed by Sales Team .Just Dial have simply betrayed our Trust and old association we had from past many years. I hope by escalating the matter to you, we will get our refund at earliest.All details are in trail mail below. Look forward to an early response in positive. Thanks. Regards, Akshay Shukla 91-[protected] Was this information helpful? | |||
Jun 2, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support May 02, 2018 JustDial.com Customer Care's response Hi Akshay, We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Team Justdial | |||
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