[Resolved]  JustDial.com — jd not ready to stop ecs payment

Address:

411062

Hi Team,

I received a marketing call from JD to register my transport businesses with them. I told don't want to do it now but sure will do later once my business expands. They told they will send an executive who will give me more details and I just need to submit a cheque and in future whenever I want I can activate my account. The executive visited and informed same and took a cheque from me and signed a form for ecs and said once I make initial payment then my account would be activated. The next day I called the same executive and told him I want to postpond my plan and I cancelled the cheque to be safer. The executive didn't told me that he has already activated my ECS of around 2500 approximately from my account. When I received this message about ECS I called JD to know without my permission why they started ECS. They are now saying I gave thembthe detail and signed the form. But I was told until I confirm they are just keeping my documents and won't activate any plan until I make the initial payment. Now when I asked them to cancel the ECS they are saying they can't do it and I will have to pay the ECS for 3 months. This is fraud and the company is giving false details and just trying to get customer and trapping them in their plan which they don't disclose at time of visit.

Request to please look into it and help me cancel the ECS . I am not interested to have and business with them.

Company registered as : Tzigane Transport
Registered phone : [protected]