[Resolved]  JustDial.com — jdpay kyc not completed yet

I updated my jdpay kyc details two months back. And i received money ₹500 from my customer after kyc i. E. On 1st sept 2018. But that amount was not credited into my bank account. It showing the pending.

Order: idbpa2z3u2
Payment status:
Please upload kyc to receive the amount in your bank.

I contacted jdpay costumer service but they are saying the paytm bank is not supported by them. So please send the another bank statement to [protected]@justdail.com. But the mail is not going to that mail id. I again called them and they said same mail id. Same problem. Then i again called me. This time they given new mail id which is [protected]@justdail.com but now also same. Mail is not going to it. It is almost one month. Please consider it. Why i need to send mail like this. You have an option in mobile app. But there you disabled change option. Please consider my request and approve my kyc as soon as possible.
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Nov 9, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Oct 08, 2018
Updated by Rohith24
Otherwise refund those amount to my customer i will collect them using another way.
Thank you
Verified Support
Oct 09, 2018
JustDial.com Customer Care's response
Dear Rohit,

We have noted your concern & have forwarded your request to our specialist department. You will be contacted shortly by them.

For any queries, you can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.
Oct 16, 2018
Updated by Rohith24
One week completed no one contacted me about this issue. Please process it fast.
Complaint comments 

Comments

Dear sir I am ram das Maurya and my registered mobile no [protected] on just dial I inform you that harshit Mishra (executive - business development) is fraud I want to talk him but no reply my question

JustDial.com Customer Care's response, Oct 13, 2018
Verified Support
Hello Mr. Maurya,

We regret that you had an unpleasant experience. Our team will contact you shortly and tend to your grievances. We assure you a quick response.

Best Regards,
Team Justdial

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