[Resolved]  JustDial.com — just dial doesn't verify companies on its platform. be aware

Address:Kolkata, West Bengal

Hi,

I would like to bring to notice of all people that SARKAR SERVICE CENTRE is a fraud company. My mother wanted to repair the air-conditioner in the house. She found the contact of the service centre on Just Dial. She called this service centre. They said they are based out of Lucknow and gave the contact of their 'branch' in Kolkata.

On checking the condition of the AC, the service person said that the condensor has to be changed and it would cost Rs 3, 000. Unable to bear the heat anymore, she agreed and paid the amount when presented with the bill. They said they have changed the gas and condensor but in spite of that, there was no cooling. They asked to keep it on for 30 minutes and then check. They asked to call back in case there is no cooling and left. After half an hour and days now, there is still no cooling and they have disappeared.

They do not respond to the calls anymore. My parents then went to the address mentioned in the bill, only to find no shops with such names in the locality. No one living in the area knows of such a service centre either. When my mother called the Just Dial again, they said there's no such business listed on their website. They asked to file a police complaint then. So please beware of such fraudulent companies.

I have found the website on Just Dial. The company should at least verify the businesses when they post their ads on the platform.

The main person behind this is RUBY and his number is [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Sep 5, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
JustDial.com Customer Care's response
Hello,

We are sorry to hear about your poor experience.
Our team will contact you shortly on your number [protected] mentioned in the bill.

Best regards,
Team Justdial
Sep 03, 2018
Updated by akh_india
How did it get resolved when the customer care didn't even contact?
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4238
    Pending
    1855
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information