[Resolved]  JustDial.com — just dial sales executive & customer care

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Alok (Sales Executive of Just Dial) informed me at the time of registration that if in future i need to close my JustDial service it will take around 1 one month. Now when I spoke to customer care they are saying it will take 3 months to close the service & till 3 months I have to pay for my service regularly.

Even the customer care support is not appropriate.

On[protected]while talking to customer care for 5 minutes in the middle the executive said its lunchtime i'll call you in next half an hour, but i didn't received any call from there side after that.) - Here is the call recording (https://youtu.be/Gp6WJUyDJXo)

On[protected]here the customer care response was like he is my boss). Here is the recording for support - (https://youtu.be/vlIt0oV9h8s)

On[protected]after having a conversation with Customer Care Executive i called up so many times to sales executive but he didn't respond. He was online on whatsapp but not responded my call). Below attached photos are the proofs.