[Resolved] JustDial.com — justdial false information and cheating | |||
Hi all, I am sonu rai and i registered my business on just dial in mid november 2019. As per the relationship manager kiran rawat that contacted me, stating that i can avail the facility (Get leads) for 3 month on a payment of 10, 650/ (Monthly package of 3000 and yearly 36000). She (Kiran rawat) told me that after payment of 3 months including gst (10, 650) i will start getting leads as plan will be activated. So she sent mr yogesh (Executive-business development) and mr yogesh told to me to do online payment on his tab of 10, 650 amount but after payment he told that this is security amount and now you need to sign nach form, but in beginning kiran rawat told that you have to pay 10, 650 for activation as i was running short of funds but after payment they are asking autodebit request and to sign on nach form to get the plan activated. I was trapped as she told that you will start getting leads and activation after payment of three months amount only, but after giving they are asking nach form for activation which was not told in beginning. Also i asked to refund money they are denying that it cannot be refund. I am architect by profession and highly unsatisfied with just dial. Please refund the amount Regards Ar sonu rai Was this information helpful? | |||
Dec 24, 2019 Complaint marked as Resolved it is resolved with just dial JustDial.com customer support has been notified about the posted complaint. Verified Support Dec 12, 2019 JustDial.com Customer Care's response Hello Mr. Sonu Rai, We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
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