[Resolved] JustDial.com — justdial not stopping ecs | |||
I am a subscriber of justdial service for which they are deducting 1180 from my bank ac every month through ecs. Last month on 22nd august 2018 i informed them to stop ecs and they assured it will stop and won’t deduct anymore money. But i didn’t get any confirmation message or mail from them. I kept calling but no use. They deducted money this month also. As i didn’t keep enough money in my account, they deducted fine of rs 295. I thought its over. But two days later another 295 has been deducted. This is a fraud company. I have their recorded conversation which they assured no ecs will be deducted from my account in september. They don’t respond properly now. I went to my bank and gave request to stop payment but that also doesn’t help. Now i don’t know what to do. They have my deposit amount of rs.3000 they could have very well taken from that but they keep charging from my account. Please help. Was this information helpful? | |||
Oct 22, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Sep 21, 2018 JustDial.com Customer Care's response Hi, We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number & company details at [protected]@justdial.com so we can check what exactly happened & revert back to you. Regards, Team Justdial | |||
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