[Resolved]  JustDial.com — justdial not stopping ecs

Address:Coimbatore, Tamil Nadu

I am a subscriber of justdial service for which they are deducting 1180 from my bank ac every month through ecs. Last month on 22nd august 2018 i informed them to stop ecs and they assured it will stop and won’t deduct anymore money. But i didn’t get any confirmation message or mail from them. I kept calling but no use. They deducted money this month also. As i didn’t keep enough money in my account, they deducted fine of rs 295. I thought its over. But two days later another 295 has been deducted. This is a fraud company. I have their recorded conversation which they assured no ecs will be deducted from my account in september. They don’t respond properly now. I went to my bank and gave request to stop payment but that also doesn’t help. Now i don’t know what to do. They have my deposit amount of rs.3000 they could have very well taken from that but they keep charging from my account. Please help.
Was this information helpful?
No (0)
Yes (0)
Oct 22, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2018
JustDial.com Customer Care's response
Hi,

We are sorry to hear that you have a concern in your contract.

Please write a line along with your registered contact number & company details at [protected]@justdial.com so we can check what exactly happened & revert back to you.

Regards,
Team Justdial
Sep 22, 2018
Updated by cryssberry
This email ID bounced. I have contacted the Justdial local office in coimbatore but their response is not satisfactory though.Please cancel my subscription and remove my listing and refund my remaining deposit amount.
Sep 22, 2018
Updated by cryssberry
My Contract ID: PX[protected].K8P5.
Oct 05, 2018
Updated by cryssberry
Justdial has hijacked my bank account and is continuously debiting money from my account. Once in October 03rd 2018 again TWICE on 4th October 2018.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4238
    Pending
    1855
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information