[Resolved] JustDial.com — listing | |||
Hi everyone This complaint is mainly for business owners who're about to go with this pathetic excuse of a listing company. First of all, i'd like to blame myself as a director for trapping my beloved company consilium pathways into just-dial. I allowed myself to fall for the sweet talk of their sales team leader and completely ignored the container-ship loads of negative reviews posted online. First of call, when we opened up our branch in mansa devi they had this marketing intern named vivek literally attack our phones day and night; texting and calling "sir kab plan lengay? Kab plan lengay?" and then he started coming to our academy 5 times a day for "sir please check dedo". We explained to him that we'll go with justdial when we're ready but we're looking at all options, but this dude didn't relent, it came to a point where he started begging and crying for us to opt for listing or he'll loose his job. We eventually decided to cancel the just dial thing because of our logic "he who tries to sell too much, doesn't give too much" - god i wish i had held on to that. Then they sent their big guns. A sweet talking team leader named mr. Javed who assured us that despite the negative reviews, we should try listing our business with just-dial and offered a lot of discounts. We were genuinely impressed with this person because he wasn't doing aggressive marketing and we fell for it. We opted for a listing plan for one year and as expected, we only got 2 students in total from just dial. After complaint after complaint to mr. Javed, he convinced us to go for a local area listing plan (Double the price of the original plan) in which he assured would give us return on investment. It was rs. 53, 000 rupees so we decided to go for emi. 3 months later, here we are being attacked with fake query upon fake query and not a single penny returned on the 15000 bucks that the emis took - i mean people literally scream at us that "we never even searched justdial!". We immediately gave this notice period to stop emi and have been assured that services will improve and emi will stop within 3 months. Was this information helpful? | |||
Dec 10, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Nov 09, 2018 JustDial.com Customer Care's response Hello Mr. Singh, Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest. For any queries, get in touch with us on [protected]@justdial.com or call on our customer care number [protected] Regards, Team Justdial. | |||
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+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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Team JustDial