[Resolved]  JustDial.com — Listing service but not delivered

Address:	New Delhi, Delhi, 120018
Website:	Justdial.Com

It was my mothers birthday and I wanted to send some flowers and cake at my chittorgarh Residece. I search for a few website and found once in of just dial which says they deliver the flowers and cake to chittorgarh, I filled up the details and place an order (FNPP1T5R7). Post the payment was made I only got one acknowledgement that the order is placed, to ensure the order is delivered I called up customer care some executive called me back and Confirmed that order will be delivered, suddently after few hour I get another call and they say that area which I have selected is not a deliverable area. What the Hell!! How managed to send flowers and cake that day I can't even expedite here. I also requested the executive to send a mail confirming that the order cannot be delivered and refund the money, it's been 2-3 days but I didn't received any mail nor refund is confirmed