[Resolved]  JustDial.com — misguidance to sell jd package

Address:395002
Website:www.loanstudio.in

Denish ganjawala one of your sales executive guaranteed us for the first position in all the areas by renewing our contract two month prior to the scheduled time of the renewal and this came out to be the false statement and commitment by him. He after taking payment did not revert back nor did he receive our calls and did not turn-up to inform about the services whether its resumed or not. He is totally ignoring us and our calls. One week before he received the call and said "i am day and out busy i can not come will send my executive and still no one turned up.
He did not explain us in details that what position will be given to us on which pin codes. This diversification was explained to us after we complained in the customer care and nilesh (Customer care service agent) of yours visited us. It has been two months that we have been misguided
By denish so we want you to compensate the amount that we have paid for the services.
The enquiry send to us are repeated and some turn out to be fake too. Within a minute of inquiry received by us deal has been done before by some other agency it clearly shows that the enquiries are sent to us after it has been sent to many other agencies. If you continue to provide services in this manner we are sorry to say but we would cancel the contract and would want the contractual amount to be refunded back.
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Feb 5, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
JustDial.com Customer Care's response
Hi,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD
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    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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