[Resolved] Justdial.com — Misinterpretation of information and false promises

 
1 Review
Faridabad, Faridabad District, Haryana, India
 [email protected] on May 15, 2017
This is regarding the visit of justdial executive who had misinterpreted the terms and conditions for advertisement on their site for my outlet. I have issued cheque no. 00004 for Rs. 4600/- for advertisement for 2 months.
Later on confirmation call from your company I have clearly refused to continue, but my said cheque has got presented in my bank. I have contacted their call –centre many times to stop the above transaction and further ECS but no action has been taken.

Now they are refusing to return the money stating that nothing can be done now
Further I have received a SMS today that an ECS will also present in my above a/c on 15.05.2017.
This was not expected from such a reputed concern

Misinterpretation of information and false promises
Complaint marked as Resolved Jan 6, 2018

Complaint Status


[May 16, 2017] JustDial.com customer support has been notified about the posted complaint.
Verified Support
JustDial.com Customer Care's response, Dec 06, 2017
Hi,

Your issue was attended.
For any further query you can always contact our customer service team on [protected]

Team JD
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    Justdial.com - Misinterpretation of information and false promises