[Resolved] JustDial.com — monthly bill not sending

naveen jainfbd

Address:

Faridabad, Haryana, 121008

Just dial takes monthly amount + 18% gst. I have mentioned my gst no to them.in first 2 month they sent bill and we received that 18% in our gst returns. Now from past 3 months they not sent any bill. Why? I sent mail. They replied in march they will send. Why? When gat return date will be out then thwy will send. What is its use then. My question is that are they really paying to govt gst that they are receiving from customers. If they are paying to govt. Where are bills and why not sent my bills. If they not send upto 19 feb2018 i will loose 540 rs gst claim.

I want either send me jan, feb2018 bill in mail upto 10feb2018 or give me 540 rs (Gst lose)
Myself company registered with just dial is innovision it solutions/innovisionwebsolutions

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Mar 23, 2018

Complaint marked as Resolved

JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 19, 2018

JustDial.com Customer Care's response Dear Mr Jain,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.

Feb 19, 2018

Updated by naveen jainfbd I am waiting for any response from Just Dial but till now there is no mail or call. I have a very simple question from JUST DIAL company. When they are charging GST from customers why they are not paying to Govt.? if they are paying to govt then where are the bills?? if they have bill why not sent to customers?? I got mail last week that they will think about bill and try to send on march. That means there is no bill creation. Some investigation has to be done. Otherwise my past 4 months extra GST payment must be refunded. I am paying 3000 Plus 18 % Gst. This 540 extra amount why i will pay if i not got any bill with my GST No.