JustDial.com — my business profile hack

Address:SHIVAM ASSOCIATES SUBHASH NAGAR SUPER MARKET 1ST FLOOR RABINDRA NAGAR KOLKATA-700065, Kolkata, West Bengal, 700065

Myself ranjit singh having a business profile (Shivam associates) from rabindra nagar kolkata dum dum cantonement with the just dial but last[protected] my business profile has been hacked by other person. This regarding i complain to just dial 10 times by email & customer care center but till now no any resolution come out. They are not abale to protect the customer's account security. I had call to just dial and try to understand them that it's a serious issue becoz hacker's demanding the money from the customer's but just dial just take only as usal. I have all the recordings which prooved that howmany times or days i had the complain to just dial as business client, it's mean that just dial has no abelity to protect his client business account. They are always told me that your existing contact detail's will be update soon and 2 times already it's updated too but day after day basis hackers change my contact details in my above mentioned business profile which just dial has no protect or not abale to close my business account as earlier intimated by email just due to their motive is only continuing this business contract for their profit making. They are only saying using a word that "it will take care".
Who is responsible if any incident occoured in between day's using my company profile by the hackers???
This matter already lodge a complain at dum dum ps kolkata and a copy submitted to cyber crime department at barackpore.
Now finally i confused that i am helpless or just dial helpless???
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2019
JustDial.com Customer Care's response
Hello Mr. Ranjit Singh,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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