[Resolved] JustDial.com — neither providing lead nor cancel my ecs. | |||
I have my paid listing on just dial. Since last 15 days I am not getting any single lead. I am trying to call to sale person ( Neha Tripathi and Shivam Gupta). Both are ignoring and manipulating. Even now not picking call. I called on customer care. Executive transfer my call to responsible team. Really this team was unprofessional and don't know how to talk to a customer who is paying for their salary. She told "Yha to esi hi Hota hai Sir." When I asked to transfer my call to next level then she told " Yha pe main hi hoon. Koi escalation team nhi hoti." After that she disconnected my call. Now I am in contact to my bank to cancel ECS after 1 month service. And looking my money back for advance month. Just dial is cheater company thats why they blok you for 1 year and will ask for 3 month or 6 month money in advance. That is because they know that they will not be able to give you service for which you are paying. Was this information helpful? | |||
Jul 19, 2019 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Jun 17, 2019 JustDial.com Customer Care's response Hello Sir/Ma'am, We regret the inconvenience it has caused you. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you. You can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial | |||
1 Comment | |||
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2023
+91 88 88 888888
+91 22 6160 7080
+91 22 6677 9999
Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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First of all just dial need to understand difference is complaint and feedback. I am here with complaint not feedback. I already send many email and calls on support no. You have 3rd class support team. You are running your business on the cheating only. Can you please share email id of management so I can share my feedback their.
Regards,
Sanjay