[Resolved]  JustDial.com — not listed in ca category

Address:

j b nagar Andheri east, Mumbai City, Maharashtra, 400059

Dear sir,

Ref: mho419sn00050849 / ms aditya vageriya

We had heard a lot of just dial being india's no 1 online promotion portal. However, we are really sorry, but your service is pathetic. Your agents are just behind closing the deal but do not believe in any kind of service provision whatsoever. Also your customer support seem helpless all the time we call. They are not even aware if i have taken a paid service from just dial. Ours is a ca firm in the name of a vageriya and associates., however our name is not even appearing in list of chartered accountants (Forget top 10 as we were promised by your agent, we are not even appearing in the list). Its been 10 days we have been following it up but no response. We feel duped of our money.
When i asked for refund from your agent, he said your excellent company has no refund policy. I feel your company has "no service only extract money" policy.

Further, instead o[censored]pdating our mobile no and also giving the same to your genius agent, still our mobile no appears wrong when we find our name in tax consultants listing.

This is the most pathetic service i have ever come accross