[Resolved]  JustDial.com — not stopping ecs : unethical behavior

Address:Pune, Maharashtra
Website:justdial.com

We have given just dial mail in writing in july 2018, to stop the ecs debit from our account and discontinue their services. They assured after three months ecs will not be debited and stopped. We asked for contract copy signed by us they have not provided us till date.
I warned them i will approach consumer court still they are least botherd to stop the ecs and customer care telling us we dont know the last date of your contract. This clearly means they will not stop ecs forever.

Please fine this company for this fraud. Their sales persons say you can stop payment whenever you wish and take ecs forms from customers. This is looting.

We cannot cancel the ecs from their online account also as was informed by their sales person that we can cancel ecs anytime online through their website please sue this company for looting
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Jan 9, 2019
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2018
JustDial.com Customer Care's response
Hi Sharawati,

We regret the inconvenience it has caused you. Please help us with your company name & registered contact number so we can check and try to set it right for you. Write to us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team JustDial
Verified Support
Dec 05, 2018
JustDial.com Customer Care's response
Hi Sharawati,

Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest.

For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected]

Regards,
Team Justdial.
Complaint comments 

Comments

Aarti jethmalani took 1000 from me and did not given any remedy now she is saying shall i return money n then blocked my number i want my money back i have her recording with me
JustDial.com Customer Care's response, Dec 5, 2018
Verified Support
Hi Mini,

We regret the inconvenience it has caused you. Please help us with your company name & registered contact number so we can check what exactly happened and try to set it right for you. Write to us on feedback@justdial.com or call on our customer care number 8888888888

Regards,
Team JustDial

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