[Resolved] JustDial.com — payment done on 1st nov 2018 but still page not active (aerocast networks) | |||||
Dear team, This is to update that we are an internet service provider in lucknow by the name of aerocast networks pvt limited. We have taken your promotion package (Paid) on 1st nov 2018 & paid for it as well. (Payment details attached). Also we have given all the required details to your sales executive mr. Hemant ([protected]). It is very disheartening to choose just dial as even after 16 days of post payment, our page is neither created nor any of the commitments are fulfilled. We tried to contact to your help desk multiple times but none of your customers care executives or representatives are even bothered to understand the issue. Even no one has even bothered to contact us for the delay till date. Kindly look into this concern as this is creating an unprofessional & unethical image of just dial which is really not acceptable from such a brand. If our issue doesn’t gets resolved out by today we would be bound to go for legal action. Advisory & suggestion - please give a training of professionalism to all your executives otherwise it will be difficult for you to sustain in such a competitive market. Regards Aerocast networks [protected] Was this information helpful? | |||||
Dec 20, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Nov 19, 2018 JustDial.com Customer Care's response Dear Mr Ratnesh Kumar Verma, Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest. For any queries, you can always get in touch with us on [protected]@justdial.com or call on our customer care number [protected] Regards, Team Justdial. | |||||
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