JustDial.com — payment taken after cancel the contract and ecs payemnt in lockdown period withour service

Tanishq Enterprises

Address:

OPPOSITE SWAD POINT HOTEL NEAR RAMKRISHNA MANGAL KARAYALAY , PIMPLE GURAV , PUNE - 411061

Hi, i have purchased website and banner for 2 moths and given cheque payment rs 1650 (Ch no. 22182) and rs 3540 (Ch. No. - 22180) and which has cleared. Also ecs will be not done as communicated your represenataive mr ranesh rathod (M - [protected]) pune - just dial repres.). Also i have informed cancelled the contract due to corona issue by mail dt. 30.03.20. I will think affter 4-5 month when situation is in control and reguler the business and evn not activate the service also. Also mail on 30.3.20to pune div. And your custmer care no is swift off also. Even ecs has deducted rs 825 on dt. 31.03.20 without any service and communication. Therefore by looking it just dial is cheating to me that payment has taken without service in lockdown period.
So i have cancelled the contract and request on return the payment. But this person not pick up my phone call of just dial perosn mr ranesh rathod (M - [protected]) and not received reply on this issue which terrible.
Kindly look into and cancel the contract and return the payment.

Regards,
Tanishq enterprises

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JustDial.com customer support has been notified about the posted complaint.

Apr 09, 2020

Updated by Tanishq Enterprises Hi, I have purchased website and banner for 2 moths and given cheque payment Rs 1650 ( Ch no. 22182) and Rs 3540 ( Ch. no. - 22180) and which has cleared. Also ECS will be not done as communicated your represenataive Mr Ranesh Rathod ( M - [protected]) Pune - Just dial Repres.) . Also I have informed cancelled the contract due to corona issue by mail dt. 30.03.20. I will think affter 4-5 month when situation is in control and reguler the business and evn not activate the service also.Also mail on 30.3.20to pune div. and your custmer care no is swift off also. Even ecs has deducted Rs 825 on dt. 31.03.20 without any service and communication. Therefore by looking it just dial is cheating to me that payment has taken without service in lockdown period.
So I have cancelled the contract and request on return the payment. But this person not pick up my phone call of Just dial perosn Mr Ranesh Rathod ( M - [protected])and not received reply on this issue which terrible.
Kindly look into and cancel the contract and return the payment.

Verified Support

Apr 10, 2020

JustDial.com Customer Care's response Hi Sandeep,

We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial.