JustDial.com — please stop ecs payment

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Stop just dial's ecs payments

Hi all,
I am inderjeet yadav and i registered my business on 16.07.2019 at just dial. As per the executive that visited me (Named deepak his no. [protected]), i can avail the facility (Get leads) for 12 month on a payment of rs.28320/- after conversation & negation he give me offer to take two month trial rs.4720 if i don't like the service i can discontinue the service i took the risk as i was starting my business and gave him the cheque that time he don't telling me he also taking a sign at ecs paper the amount got deducted from my account in july 2017. After that i want to talk to him about how to add keywords but he reply he resign therefore he can't be obliged for telling me anything then i call customer care for how to add keywords because when i m adding a keyword there is always a business segment error then after 2 month rs.2360 is deducted in my account without my permission then i call customer care why you are deducting money from my account sir it's a month charge as our contact then realize i m in a mess then i m telling him to i dont want to continue the saying you have to give three month prior notice
#
I went to my bank to stop the ecs service but as per bank it is an agreement between two parties and they can't stop it.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ecs cases from just dial. Some have already been victim of this. One person was getting these ecs charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ecs service provided by just dial. I have already become a victim of this. It should not happen with others.

While finding a solution i watch lots of video on youtube& google. I m still finding a solution for how to stop ecs payment to justdial

If any one is know please contact me
[protected]
[protected]@gmail.com
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JustDial.com customer support has been notified about the posted complaint.
Verified Support
Sep 13, 2019
JustDial.com Customer Care's response
Hello Mr Inderjeet Yadav,

We are sorry to hear that you have a concern in your contract. We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial
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