[Resolved]  JustDial.com — poor communication & commitments

Address:411030

Hello,

I am rohan nagare from "arch interiors", pune we have registered ourselves on justdial portal through some mr. Mehul ([protected]). At the time of finalization of the deal, he told us that you have to pay 3 months advance to start the service amounting 10620/- and this amount will be utilized for the 3 months service. But after our account has activated immediately the amount has been deducted from our account. We tried to contact mr. Mehul but he is not even answering our calls from last 2 months. Which is very unprofessional.
The guy from your marketing department was claiming about 3 inquiries/day. But we cant even 1 certified inquiry/day. Sorry to say but this kind of service we were not expected from just dial & we are not happy at all till date.

Our register number is [protected]
Registered email id is rohan. [protected]@gmail.com

Hoping for your positive and solved revert.

Thanks & regards:

Rohan nagare
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Nov 15, 2017
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
JustDial.com Customer Care's response
Hi Rohan,

We are sorry to hear that you have a concern in your contract.

We would like to inform you that we have forwarded your request to our concerned specialist department and you will be contacted shortly.

Team JD.
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