[Resolved]  JustDial.com — railway booking which failed

Address:Lucknow, Uttar Pradesh, 226006
Website:justdial.com

Today i booked two tickets from lucknow to chandigarh in 2 tier ac. Money paid and deducted but booking failed and the refund use code is jdidtbx6n4x6h8u1t3m2. Why it failed and booking cancelled when the amount was paid by internet and deducted from my account. What is the problem? Was there anything wrong with password? If yes then what is my password? My user name was mblal and password is bihari as per my record.
Mobile is [protected].
Pl expedite the result and what i have to do with rebooking? Can the cancelled booking is restored and ticket sent to my email id?
Magan bihari shrivastava
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Mar 22, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2018
JustDial.com Customer Care's response
Dr Magan bihari shrivastava,

We are sorry to hear that you have a concern in your contract.

We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.
Complaint comments 

Comments

Hi Team,
We are not receiving any inquiry call or message on the registered mobile number [protected] since I have registered on Just Dial. kindly look into the issue as soon as possible.
I'd - R5S7

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