[Resolved]  JustDial.com — refund ecs deduction

Address:

New Delhi, Delhi, 110015

Hi.

Im aanchal sharma, i made the registration on just dial on 14th of august 2018, there were two accounts. I have made the two payments. One is for 3640 and another is 2360 the cheque to (Akash). After 3-4 days before starting of the services i requested to the sales executive to stop the cheque as there is insufficient balance in my account and i have stop doing the business for now.

Sales person told me that, he has submitted the cheques it will get bounce, i said ok. He dint informed me about the ecs payment. And i told him i dont want to countinue for now.

After a month when i deposited the amount of 25000 in the same account, 10000 got deducted, 2 payments of the packages which i choose for the leads and 5000 as a ecs payment, which bank told me that there is one installment which is going on. And i was not aware about it.

Today i called to the sales executive and asked him about it, he said mam apne apni ecs service stop nhi krwai..

Just dial is responsible for it as they do not provide the whole informations to their customers.

I want my money back, ecs deduction amount as the package amount. I dint even used the serives for once.

Please help me guys. Bad experience with just dial, i would never ever recommand any one to use just dial servies.