[Resolved]  JustDial.com — refusal to cancel paid service

Website:

Justdial.com

Hi team

I have been trying to cancel my plan with just dial for the last 6 months registered under ninja guitars dwarka new delhi but inspite of numerous calls since last 6 months they are not doing so. First they said you can't cancel. Then they said it's a 3 months notice period to cancel. So we asked to register our cancellation and begin our notice period but they didn't. When we caller again and complained they said we will register a complaint but they did not. Now they are making excuses and still not cancelling. They are taking about 2400 to 2500 per month from our bank account. After being fed up we have now decided to call the bank to cancel. Beware of just dial they will harrass you like anything. They also remove your reviews if you leave any negative feedback on their fb page. We are suffering from months and with my father getting admitted to hospital we can't afford their useless service. They won't cancel no matter what u say to them. They are a fraud company.