[Resolved]  JustDial.com — Regarding disservice of dental banner nd not responding for complain

Address:	Pune, Maharashtra, 411033
Website:	just dial

Hi,
It's dr Priyanka tejas Patil, i have a own dental clinic named, sparkle dental clinic, which is in Chinchwad, pune, maharashtra, india.
One agent from just dial named Mr Pawan Kumar visited my clinic, regarding advertisement policy, named dental banner.i was interested in offer, which is yearly, for 5500 nd +, on dt6 /6/2016, i paid 1400 in cash, nd given cheque for ECS, for nine months, according to agent within 3 to 4 days people from just dial will visit mi, for banner design nd named on just dial site.
Then I waited for till15/6/2016, i was trying to call agent for what happened with banner ??but he avoided my calls, since 15/6 /2016, to 18/6/2016, as he haven't pick my calls, so decided to call just dail number, but by calling several times my calls used to get disconnected, then on20/6 /2016, i again call just dial customer care, nd till that I was totaly frustrusted, nd decided I don't want just dial service, nd on call I requested for cancellation of dental banner nd refund of money nd cheque, that day ur customer executive said to mi till that time my cheque haven't proceeded for ecs, nd from just dial side, some one will call mi for my problem,
Then I again waited for 24 / 6/2016, till that time I haven't received any call or mail from just dial, then I again call to just dial, that day I again requested for cancellation of dental banner nd refund, then again ur customer executive told mi someone will call mi regarding same matter, i got call from technical team saying that banner is already online, i told them I don't want just dial service any more, nd no one ask about mi design or anything till that date, nd directly put banner online .
Then I got call from name Abhee from just dial, he said, same agent from just dial will visit nd see into the matter, till that time on24/6/2016, i already mail to just dial(please my mail at [protected]@justdial.com nd mobile support)
Then Mr Pawan visited my clinic, nd say sorry nd said service will get cancelled nd refunded rupees 1000, back nd said he will get my check as soon as possible, nd said he paid that money from his pocket, nd I thought the matter is closed now.nd waitted for my cheque.
Then next day, on dt 28/6/2016 from my bank ecs had been cut, then I again call Abhee, mr Pawan but both of them doesn't pick up my call or respond my call, since that day I try to call just dial, ur customer executive says mi someone will call mi, but till date I haven't got any call or mail from just dial.
Now I'm very frustrated nd irritated from disservice nd nonresponding of call nd mail from just dial.
Now I don't want any kind of service from just dial, nd I want my money refund .
I'm already have so much of regret about taking ur service