[Resolved]  JustDial.com — service activation

Address:Patiala, Punjab, 140401
Website:www.justdial.com

Dear Sir

we have applied for the services of just dial for our company Holidaywala Tour and Travels Pvt Ltd on 6th Feb 2018. for which your team executive has asked -
for online payment transfer of Rs. 10650/- to get service activated within 24Hours. receipt no is [protected]

sir we called on 7th Feb to your executive he said he will get it done soon. on 8th Feb we had been calling your executive Mr. Aman and Mr. Mukesh in Chandigarh for activation.

after that we sent a mail for not to process the activation as we are not satisfied with the commitments made by your team.

we had been asked by above said two team members to call on [protected] to stop the activation n to send the mail on [protected]@justdial.com

we had sent a mail but we did not got any call or solution from whole.

till now we had sent mails to
'mukesh.[protected]@justdial.com'
[protected]@justdial.com; '[protected]@justdial.com'; '[protected]@justdial.com'; '[protected]@justdial.com'; '[protected]@justdial.com',

But not o[censored]se.

now after all this we are forcefully asked to use the services and team has refused to understand our complaint.

pls. process the refund .

Regards

Harminder Walia
+2 photos
Was this information helpful?
No (0)
Yes (0)
Mar 19, 2018
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Feb 12, 2018
Updated by Harminder Walia
Again a request mail of our compalint has been sent to 'mukesh.[protected]@justdial.com';[protected]@justdial.com; '[protected]@justdial.com'; '[protected]@justdial.com'; '[protected]@justdial.com'; '[protected]@justdial.com'; '[protected]@Justdial.com'; '[protected]@Justdial.com'; '[protected]@justdial.com'
Verified Support
Feb 14, 2018
JustDial.com Customer Care's response
Dear Mr. Walia,

We are sorry to hear that you have a concern in your contract.
We have forwarded your request to our concerned specialist department and you will be contacted shortly.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Team Justdial.
Feb 14, 2018
Updated by Harminder Walia
Dear Team

pls. find below the mail received from your concerned department and my revert on that.

Bottom line remains the same that i am struggling to get my refund.

What a great service from JUSTDIAL

Anyways pls. find below the mails exchanged

Respected Mam

As per discussion held with your kind self over the phone you have committed to call back @ 6.30 aftertalking to your team about the refund.

We have not received any call in regard to our refund status.

Hope to hear from you soon.

Harminder Walia
(G.M. Sales)

S.C.O. 2019/4
K.S.M. ROAD
RAJPURA, DISTT. PATIALA
PUNJAB-INDIA 140401
PHONE +[protected]
E MAIL : harminder.[protected]@holidaywala.net
www.holidaywala.net

From: CHD [mailto:[protected]@justdial.com]
Sent: Tuesday, February 13, 2018 4:37 PM
To: harminder.[protected]@holidaywala.net
Cc: CHD
Subject: Re: stop the process of activation. WORST Experience

Dear Mr Harminder Walia,

Greetings from Just Dial Limited.

We really appreciate your concern to take out time & writing in to us.

With reference to your mail received and as per telephonic conversation this is to inform you that we have forwarded your request to the concerned department and they will get in touch with you on priority.

Assuring our best services.

Hope, above information answers your query.

Feel free to contact us for any further assistance required. We are committed to give you best of the customer service experience.
Thanks & Regards,
Gurjeet Kaur
Customer Service Team
Just Dial Limited
Online Customer Care Link: http://cms.justdial.com/customer-care
Website: www.justdial.com
Feb 15, 2018
Updated by Harminder Walia
Dear Team

we have sent 2 reminder as well till date. nothing is happening. this company seems to be the company where in they force to use the product as per the choice of company.

Shame on the system in this company

Regards
Feb 19, 2018
Updated by Harminder Walia
Dear Team

till now we have sent 4 reminders and other requests...

Nothing has been done till now..

What a service provider company it is...

Thank god we have decided for not to take service from this company.

Regards
Complaint comments 

Comments

I Am Owing Two Mobile No
1-[protected]
2-[protected]
This Is My Personal No And I Received All Day 15to 20 Massages
Regularly
Please Remove My No From Your Data This Type Of Msg Is Not Relevant For Me
Thanks
S N Tiwari
[protected], [protected]
Sir m apki chor kampany s paresan ho Gaya ho, ECS stop k liye 4 months se complend kar rha ho Lekin abhi tak ecs stop nahi hui h agar ab ECS lagegi to apki chor kampany par kanoni karyewahi krunga Chor company s sbhi paresan h

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    JustDial.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    4239
    Pending
    1856
    Resolved
    2023
    JustDial.com Phone
    +91 88 88 888888
    +91 22 6160 7080
    +91 22 6677 9999
    JustDial.com Address
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all JustDial.com contact information