[Resolved] JustDial.com — smoke barbecue | |||
I had a fast food named Smoke bbq about 3 years back, an executive approached me and convinced me to sign up, it was a 3 month or a 6month contract which I don't remember well. But the restaurant I closed 2years back. To my shock when I took the bank statement for some purpose I realised the ecs is still active and the money is getting deducted every month. So I hve paid Just dial for more than 2.5 years( around 500/- per month) when my fast food itself is not under existence. And the story goes on as I tried contacting the concerned department and never gets connected and the customer care promises for a call back which is just a lie. Then a lady named Rachael gave all false promises and said it is deactivated but it is still not done. Get it resolved and my next step is going to the consumer court. Ridiculous service and executives are cheats who just wants to achieve their target in unethical ways. Was this information helpful? | |||
Jul 1, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support May 31, 2018 JustDial.com Customer Care's response Dear Sobin, We are sorry to hear that you have a concern in your contract. Please write a line along with your registered contact number at [protected]@justdial.com so we can check what exactly happened & revert back to you. Team Justdial | |||
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Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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