JustDial.com — stop ecs justdial

msuri

Address:

201301

Had their rep to my office on 2feb and offered 1 month trail offer for rs 3540. Now they have debited my account twice in same month and upon call customer service they said that they've put me on yearly plan which was never my interest and say this cannot be cancelled. I have no intentions to use their service and want them to stop any further deduction to my account.

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JustDial.com customer support has been notified about the posted complaint.

Verified Support

Feb 29, 2020

JustDial.com Customer Care's response Hello Mr. Suri,

We are sorry to hear that you have a concern in your contract. Please write a line about it along with your contact number and company name at [protected]@justdial.com and we shall get back to you.

You can always get in touch with us on [protected]@justdial.com or our customer care number [protected]

Regards,
Team Justdial

Mar 02, 2020

Updated by msuri reply from just dial 29th feb 2020 at 5:25pm

Greetings from Just Dial Limited.

Thank you for registering your esteemed organization with Just Dial Limited & giving us an opportunity.

With reference to your e-mail received, we would like to inform you that we have forwarded your below concern to our concern department. Kindly provide us sometime to resolve the issue.

Inconvenience caused is deeply regretted.

Hope, above information answers your query. Feel free to contact us for any further assistance required.

We are committed to give you best of the customer service experience.

Thanks & Regards,
Md Taukir Alam
Customer Service Team
Just Dial Limited
Online Customer Care Link: https://www.justdial.com/cms/customer-care
Website: www.justdial.com

Mar 08, 2020

Updated by msuri Reply 4th March

> Dear Mr Mayank Suri,
>
> Greetings from Just Dial Limited.
>
> With reference to the email, we have stopped ECS for your contract & the same would not be placed after one bill, for the month March dated 15th is pending, which is already been forwarded to the respective bank for clearance.You will get the services against received amount during the tenure.