[Resolved]  JustDial.com — Stop ECS Payments

Address:110091

Please take a step. Share your story and sign the petition:

Stop Just Dial's ECS Payments

https://www.change.org/p/delhi-justdial-com-stop-just-dial-s-ecs-payments?recruiter=[protected]

Hi All,
I am Pranshu Agarwal and I registered my business on just dial in mid March 2017. As per the executive that visited me (named Deepak), I can avail the facility (get leads) for 3 month on a payment of 10, 350/-. I took the risk as I was starting my business and gave him the cheque. The amount got deducted from my account in March 2017 end. I started getting leads.

Later in April 2017, a deduction of 3, 450/- happened in my bank account. I called just dial customer care and they said it is ECS payment and that I will be charged this amount every month. I informed that I was not told about this at the time of registration and would like to stop this ECS service, to which they denied and said that it will continue for 1 year as per the contract I signed.

I went to my bank to stop the ECS service but as per bank it is an agreement between two parties and they can't stop it.

The worst part is, the just dial executive got my signature on the ECS form telling me that it will be an EMI for 3 months and the amount will deduct from 10, 350/- that I am paying just dial and if I want then I can stop the services by intimating just dial one month before.

I talked to few people regarding this and in bank as well. Everyone said that they have heard of similar ECS cases from just dial. Some have already been victim of this. One person was getting these ECS charges deducted even after their business stopped. The just dial customer care ignored this as well.

I would request you all who got the similar issue in past or if any of your friends/relatives got the similar issue, to please sign this petition and help stop this ECS service provided by Just Dial. I have already become a victim of this. It should not happen with others.

Looking forward to your support.

Thanks
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May 15, 2017
Complaint marked as Resolved 
JustDial.com customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
JustDial.com Customer Care's response
Dear Sir,

Sorry for the inconvenience caused .

Kindly share your contact details. So that we can execute your issue

Thanks and Regards
VIvek Kumar Jha
Customer Support
[protected]
Complaint comments 

Comments

Same happened with me
They didn’t stip ecs
I am getting the same issue regarding this. My ECS is deducted from the account without informed me, as my contract is already have completed one year. REALLY FRAUD PEOPLE THEY ARE.
Hi Dear
please share your contact no in the description box so that we can discuss and create the group which is facing the problem of the Stop ECS and stops contract related problem. you can complain against your bank and Justdial to RBI go on RBI official portal and Submit the complaint. If anybody joins the group Justdial against complaint on WhatsApp [protected].
Thanks
My contract was closed befor 4 months itself, but no ecs closed, mothly 600 getting minus in my bank, now there is -3300 in my bank account, please refund that money, and close ecs system, me and my family getting mind depression by your company so please take some Steps immediately
I wanted to do my business promotion name of RANGAT color of love., I tooked plan from just dial before lockdown
But didn't take any service from just dial I called so many time that i don't want to continue my contract with just dial anymore.
But still they are Deducting amount from my bank account
Just want to stop this ECS charges which I didn't taken any service from just dial
I dint give any check and I dint utilize Justdial services even though they debited 2360/- from my Bank account. Whom should I contact for this, could you please suggest me in this.

I checked my bank statement it mentioned "NACH-DR-TP EMANADATE JUSTDIAL"

Kindly
B. Naresh
Phone:[protected]
Mail:nana.[protected]@gmail.com
Hi sir I am sahabudeen my business name razhan travels my business lost please stop ECS payment and lead my executive name Priya [protected] and Gowtham [protected] I am talking executive not responsible please help thanks
Sahabudeen4638's reply, Mar 4, 2021
My registered number for just dial 8056736307
I'm facing the same issue currently. I'm requesting since January to cancel the ECS. They are telling that they will get back to me everytime
Jacob Mathai's reply, Mar 10, 2021
My number is 9886190717
It was very bad service from just dail I would suggest don't be victim of just dail they are fooling people by taking Ecs charges by fake contract don't be victim
Don't be victim of just dail they are making fool to people by ecs contract

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