[Resolved] Justdial.com — the service and stop payment of ecs

 
1 Review
 Nilima Ghoderao on Mar 6, 2018
I have taken the service for 1 tear, now i want to disconnect the service and have been calling the customer service since 2 months, they asked me to call 1 monto before my contract gets over. Now when i called them 1 month before they have always said that we have noted your complain and will disconnect service after 45 days. After disconnecting the call i get email saying as per our discussion and your agreement your service continue's. I must have called them n number of times. Now i got an email saying you have to give us 3 months prior notice which was not told to me when i had called 2 months back.

They are just looters and it's such a fraud company.

I am moving ahead with legal notice to them.
Complaint marked as Resolved Apr 21, 2018

Complaint Status


[Mar 07, 2018] JustDial.com customer support has been notified about the posted complaint.
Verified Support
JustDial.com Customer Care's response, Mar 07, 2018
Hello Nilima,

We would like to hear more about your concern. Please write a line along with your contact number at feedback@justdial.com so we can revert back to you.

Team JustDial
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    Customer satisfaction rating
    80%
    Complaints
    1574
    Pending
    133
    Resolved
    1219
    phone
    +91 88 88 888888
    +91 22 3980 8795
    +91 22 6677 9999
    location
    Palm Court Bldg M, 501/B, 5th Floor, New Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    Justdial.com - the service and stop payment of ecs