[Resolved]  JustDial.com — unresponsive behavior of just dial call centre team

Address:

Ahmedabad, Gujarat, 380058

Our Bussiness is registered as " Shreeji Cabs N Taxi Services " Ahmedabad.
As per my earlier complaint against less leads please find the new details.

1. I have purchased a whole Ahmedabad annual package for No.1 position in all areas of Ahmedabad. Now Ur Ahmedabad team is telling us to purchase a location wise package under newly assigned key words. Such as Taxi service at airport, etc...
May I know what non sense is this? Mr. Vijay( Ahmedabad sales team member) & his boss told us that Taxi Services key word had expired and we need to now purchase taxi services at airport, taxi services at Railway station etc.. such key words. Our hard earned money is not a joke..

2. After the update on server by Mumbai team member Mr. Dhaval Shrivastava on 24/09/2018. The leads had totally stopped. Earlier there were atleast 4-5 leads which are 0 now.

3. Whenever we call to connect to ur sales team or complaint department.. we are asked to be on hold for hours... But no concern person turn up... They keep transferring the calls.

Please consider this mail as final warning to solve this issue in next 24 hours or else on 1st October, 2018, we will be bound to lodge a fraud and cheating complaint under section 420(1), mental stress beared by us, loss incurred in business due to Just Dial negligence and non responsive behavior under RTI act 2005.

Looking forward for your call in next 24 hours.