[Resolved] JustDial.com — wrong commitment done by justdial executive | |||||
I have taken a contract with just dial on oct-2018 on the name of shrived enterprises. Executive came to me to fill the contract. I have made lot of complained regarding not getting proper response. I was not satisfied with the services. Contract was not fulfilling commitment done by your executive. So that i has given request on 09/01/2018 to stop the contract. Then i have received a call from shivani and she told me that your contract will be stopped and no ecs will be charged. Now deduction of rs 235 has been again started from 11-july-2018. I have called to customer support, they are saying that your contract is converted in weekly made. It has been done by without my concern. Total amount has been deducted till date is rs.2585. Please take the correct action and refund this amount as soon as possible. Otherwise i will put this matter in consumer forum. I am having voice call recording of all communications done by shivani. Was this information helpful? | |||||
Oct 26, 2018 Complaint marked as Resolved JustDial.com customer support has been notified about the posted complaint. Verified Support Sep 24, 2018 JustDial.com Customer Care's response Hi Diwakar, Apologies for the inconvenience. Our team will get in touch with you shortly for complete assistance. We assure you that your issue will be resolved at the earliest. For any queries, you can always get in touch with us on [protected]@justdial.com or our customer care number [protected] Regards, Team Justdial. | |||||
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