[Resolved]  JustDial.com — wrong commitment for selling package

Address:

New Delhi, Delhi, 110085

Hello just dial support team,

I am writing to you to express my disappointment and utter dissatisfaction in the recent contract that i signed with just dial.

I was constantly harassed by one of your telemarketers named komal, offering me lead generation package.

After 2 months, i finally gave in and agreed to talk and sign up. When i asked for details as in what do i get out of this package, she said it is a very good limited time offer as it is a "lifetime" package and the guy named sunny would be coming to meet me and explain everything.

When sunny came to meet, i asked for same package details, but he said that komal should have explained. When i told that komal didn't explain anything more than lifetime, sunny said he'd follow up with komal and she would explain. He assured me not to worry and sign up as this offer would expire.

When i called customer care, they said this is just a 10 year listing nothing else.

I tried contacting komal's manager, piyush gupta, multiple times. It's been 08 days since i first contacted piyush and there's no response yet.

I would like a complete refund of this useless package that has been sold to me by false and misleading marketing.

Regards
Abhishek jain
[protected]