[Resolved]  Justickets — amount debited but no tickets issued

Address:East Godavari, Andhra Pradesh

Hi justickets,

Today around 1.03pm, i had booked 4 tickets for rangasthalam movie in kakinada padmapriya theatre for tomorrow 30 mar 3.30pm show. I had booked 4 seats from i11 to i14, money debited from my account but didn't received my tickets. Not even showing in past booking history in justickets app. I was registered user for justickets for long time and booked so many tickets. Now it is asking to register as new user.

Please check and resolve my issue. Either issue tickets for the booked show and seats or else revert back my money 887.32/- which was debited.

Ps note: don't my money for any other show or any other seats. I want for the show and seats which i had booked. If in any case requested show with requested seats can't be given then revert back my payment.

Regards,
Raghavendra kumar.
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May 11, 2018
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Apr 02, 2018
Justickets Customer Care's response
Hi Raghavkumaran,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team
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