[Resolved]  Justickets — Amount debited but tickets are not confirm

Address:Guntur, Andhra Pradesh, 522001
Website:www.justickets.in/guntur

Hi this is ramaswamy i have booked 2 tickets in pallavi theatre at guntur.Through online banking but tickets are not booked and amount debited my account. Booking date : 20.01.2017 & show time evening 6.00pm show. My contact no : [protected]. i am calling customer care no so many times but still they are not respond. what is this i think just tickets site is the best site to booking tickets but present i lose my hopes in this site
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Feb 25, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Jan 24, 2017
Justickets Customer Care's response
Hi Amul,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team
Complaint comments 

Comments

Date i booked=18/01/17
resolution for my complaint is = send my tickets to my email.
my email id =[protected]@gmail.com
Justickets Customer Care's response, Jan 24, 2017
Verified Support
Hi,

Thank you for writing in to us!

Please share your registered mobile number and email address by writing an email to support@justickets.in, we shall check and update your booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team

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