[Resolved]  Justickets — amount deducted and tickets were never issued

Address:Nellore, Andhra Pradesh, 524004
Website:Www.justtickets.in

Sir,

On 03rd morning i booked 3 movie ticket for the movie next nuvve at s2 cinemas, nellore using my icici bank debit card. After paying 401.79 rs from my account (Icici bank) your site doesnot issued my tickets and i cross verified it in the s2 cinemas site in which the tickets are not blocked which means the the tickets are not booked, so i thought my money will be refunded but unfortunately it didn't happened, kindly credit my money back.

Email: gowthamkumar.[protected]@gmail.com
Ph: [protected] is used for booking..

Thank
Gowtham
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Dec 8, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Nov 04, 2017
Updated by Gowtham Kumar Paravasthu
hi Team,
I got call from [protected], name Rahul I am not sure he is justdails custommer support or not, he asked me about my card details, which I cannot give for security reasons, as far as I know it is not required to provide card details to refund my amount as the details of it is already logged in the server when I booked my tickets if it is required, so kindly work this out. And refund my amount back to my account if it is not possible to do for the main account,
then refund my amount to the paytm account [protected].
Verified Support
Nov 07, 2017
Justickets Customer Care's response
Hi Gowtham,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Justickets shall never request for your credit/Debit cards details to trace your payment, please don't give out such information to anyone.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please email to [protected]@justickets.in. We shall look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
Complaint comments 

Comments

I have booked a movie ticket in just ticket my money is gone but I can't see my tickets
Justickets Customer Care's response, Nov 17, 2017
Verified Support
Hi Sri,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team
Thank you for using your SBI Debit Card 459XX3304 for a purchase worth Rs267.51 on POS JUSTICKETS52317 at JUSTICKETS COM txn#[protected]. But I didn't receive tickets
Justickets Customer Care's response, Nov 17, 2017
Verified Support
Hi Santosh,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team
Booked a ticket on oct 24th but transaction not successful and 115.75/- was deducted from my account.plz refund asap

Justickets Customer Care's response, Nov 27, 2017
Verified Support
Hi Madhira,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team

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