[Resolved] Justickets — amount deducted and tickets were never issued | |||||
Sir, On 03rd morning i booked 3 movie ticket for the movie next nuvve at s2 cinemas, nellore using my icici bank debit card. After paying 401.79 rs from my account (Icici bank) your site doesnot issued my tickets and i cross verified it in the s2 cinemas site in which the tickets are not blocked which means the the tickets are not booked, so i thought my money will be refunded but unfortunately it didn't happened, kindly credit my money back. Email: gowthamkumar.[protected]@gmail.com Ph: [protected] is used for booking.. Thank Gowtham Was this information helpful? | |||||
Dec 8, 2017 Complaint marked as Resolved Justickets customer support has been notified about the posted complaint. Verified Support Nov 07, 2017 Justickets Customer Care's response Hi Gowtham, Thank you for writing in to us! Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days. Justickets shall never request for your credit/Debit cards details to trace your payment, please don't give out such information to anyone. Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets. In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet. In case of any further assistance or clarification on this issue, please email to [protected]@justickets.in. We shall look into it right away. Assuring you the best of our services always. Regards, Justickets Team | |||||
3 Comments | |||||
Comments
Thank you for using your SBI Debit Card 459XX3304 for a purchase worth Rs267.51 on POS JUSTICKETS52317 at JUSTICKETS COM txn#[protected]. But I didn't receive tickets
Justickets Customer Care's response, Nov 17, 2017
Verified Support
Hi Santosh,
Thank you writing into us!
We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.
Regards,
Justickets Team
Thank you writing into us!
We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.
Regards,
Justickets Team
Booked a ticket on oct 24th but transaction not successful and 115.75/- was deducted from my account.plz refund asap
Justickets Customer Care's response, Nov 27, 2017
Verified Support
Hi Madhira,
Thank you writing into us!
We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.
Regards,
Justickets Team
Thank you writing into us!
We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.
Regards,
Justickets Team
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Thank you writing into us!
We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.
Regards,
Justickets Team