[Resolved]  Justickets — money deducted but no ticket

Address:Visakhapatnam, Andhra Pradesh, 530002

My name is surya and i booked ticket from sbi debit card xx92 for a purchase worth rs221.83 on pos justickets52317 at justickets com txn#[protected]. I did not receive the ticket message.. So i either want ticket or message as show is on wed mrng... I feel the company is irresponsible..
My mail id: [protected]@gmail.com
Phone no.. [protected]...
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Feb 9, 2018
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2018
Justickets Customer Care's response
Hi Suriya,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team
Complaint comments 

Comments

I've booked tickets for Agnyaathavaasi tickets in vizag, sangam Theater for 10th January, 2018, 7am show. Amount got deducted but tickets not confirmed

Justickets Customer Care's response, Jan 11, 2018
Verified Support
Hi Navadeep,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team

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