[Resolved]  Justickets — Cancellation ticks

Address:Chennai, Tamil Nadu
Website:Just ticket

Hello azam hussain,

Booking code: wmz6nrf
Movie name: gautamiputra satkarni (U/a)
Show date and time: 14 jan 2017, 10:30 pm
Location: perambur, chennai
Theatre, screen: s2 cinemas: spectrum mall, screen 03
Class and seats numbers: elite: h15, h16
Ticket holder: azam hussain
Billing summary
No of ticket (S): 2
Booking payment mode: credit / debit card
Ticket amount: 240.00
Booking and other related charges: 60.00
Service tax @ 14%: 8.40
Swachh bharat cess @ 0.5%: 0.30
Krishi kalyan cess @ 0.5%: 0.30
Total: 309.00
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Feb 16, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Jan 16, 2017
Justickets Customer Care's response
Hi Azam,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Complaint comments 

Comments

I have booked movie ticket at s2 NELLORE in screen 2 at 16/01/2016
Dear no: v9, v10

I want to cancel the ticket and refund my amount
Reason: Need to change the date

Justickets Customer Care's response, Jan 18, 2017
Verified Support
Hi Saikumar,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
In the just ticket walllet my money is having how can I return my money in to my account its urgent my Email I'd:[protected]@gmail.com, my contact no:-[protected]
Justickets Customer Care's response, Jan 18, 2017
Verified Support
Hi Sidducherry,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Check out our Assisted Booking feature, designed for your convenience! No more waiting in a queue, or frantically logging in online to monitor shows and book tickets! Place an Assisted Order based on your preferences and relax... We will invest our best efforts to get you the ticket of your choice!

Regards,
Justickets Team
Khaidi 150 first day morning show tickets booked but message not got and money is cutted
Justickets Customer Care's response, Jan 18, 2017
Verified Support
Hi Hari,

Thank you for writing in to us!

Please share your registered mobile number and email address by writing an email to support@justickets.in, we shall check and update your booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team

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