[Resolved] Justickets — deduction of money for movie tickets

Mahesh PotHıñëñı

from Mumbai, Maharashtra

Address:

Palazzo Cinemas IMAX Forum Vijaya Mall

Sir, i booked 2 ismart shankar movie tickets (Palazzo cinemas imax: forum vijaya mall, screen 06 e21 and e22 on 21st july 3:15pm). I didn't receive any ticket conformation message but the amount is debited from my paytm account.
Paytm no. [protected]
Added money to paytm from icici bank through debit card
My account number[protected]
Mail id - [protected]@gmail.com
I request please refund my amount.
Thank you.

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Aug 23, 2019

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2019

Justickets Customer Care's response Hi,

Thank you for writing to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards
Justickets Team

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Kranthi Do

from Nellore, Andhra Pradesh

I have applied ticket for spiderman far from home[protected] .. debited amount from acc but no confirmation from site. kindly resolve

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from Hyderabad, Telangana

Money directed but movie tickets not confirmed

prasad harsha

Hi i have loaded money in to the wallet to book tickets in your app but day by day the theater lists are going down and available theatres are local ones there are no mutiplex I stay in Mumbai and there are no theatres here I want my balance back to my card. Mobile no:[protected]