[Resolved]  Justickets — Didn't receive confirmation ticket

Address:671316

I have booked 2 tickets in justickets through Synd UPI payment app .But the amount get deducted and I didn't receive confirmation tickets as email or message.VPA OF JUSTickets is [protected]@hdfcbank.The transaction id is [protected].THE AMOUNT DEDUCTED IS 334.50.THEN I AGAIN BOOKED THE TICKETS THRU PAYTM .Please refund the amount as soon as possible.
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May 29, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2017
Justickets Customer Care's response
Hi Ashwinraj,

Thank you for writing in to us!

Please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update you the Booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team
Apr 18, 2017
Updated by Ashwinraj
I have booked thru PAYTM app and I got confirmation.but the first time amount gets deducted and did not receive confirmation.so please refund the amount...Kindly treat this as most urgent
Verified Support
Apr 19, 2017
Justickets Customer Care's response
Hi Ashwinraj,

As mentioned earlier, please share your registered mobile number and email address by writing an email to [protected]@justickets.in, we shall check and update you the Booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team
Apr 24, 2017
Satish War's response
Kindly update me on the cancellation or let me know the process to cancel
Verified Support
Apr 28, 2017
Justickets Customer Care's response
Hi Satish,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Complaint comments 

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Mobile [protected]
Email [protected]@gmail.com
Justickets Customer Care's response, Apr 28, 2017
Verified Support
Hi Ashwinraj,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team
I have 1st day available sir please this cancel I have a order next booking 1st day already token available

Justickets Booking WJI4FZIC for Baahubali 2 - The Conclusion (U/A) on 30 Apr 2017, 01:30 PM at Venkata Krishna Theatre, Venkata Krishna. Balcony: L02, L03

Justickets Customer Care's response, Apr 28, 2017
Verified Support
Hi Nagaraju,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Hi I booked bahubali tickets on may 1 second show I want to cancel the tickets please find the attachment for ur reference

Justickets Customer Care's response, Apr 28, 2017
Verified Support
Hi Satish,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team

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