[Resolved] Justickets — I didn't receive my tickets

chandrasekhar muddara

from Hyderabad, Telangana

Address:

Krishna, Andhra Pradesh, 520002

Today, i had booked 1 ticket for rangasthalam movie in vijayawada apsara theatre for tomorrow 30 mar 7.30am show. I had booked 4 seats from money debited from my account but didn't received my tickets. Not even showing in past booking history in justickets app. I was registered user for justickets for long time and booked so many tickets. Now it is asking to register as new user.

Please check and resolve my issue. Either issue tickets for the booked show and seats or else revert back my money which was debited.

Ps note: don't my money for any other show or any other seats. I want for the show and seats which i had booked. If in any case requested show with requested seats can't be given then revert back my payment.

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May 3, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Justickets Customer Care's response Hi Chandrasekar,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to [protected]@justickets.in for us to help you better.

Regards,
Justickets Team

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Comments

Dilip Kumar Kamadana

from Hyderabad, Telangana

Sir i want to cancle the tickets i have booked. Booking number is WGRVTGZA seat number's is J11, J12, J13 maruthi theatre .Please cancle and refund amount in my bank account

Justickets Customer Care's response, Apr 4, 2018

Verified Support

Hi Dilip,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team