[Resolved]  Justickets — I want the amount in my wallet to be transferred to my bank account

Address:East Godavari, Andhra Pradesh, 502032
Website:Just tickets

I've done assisted booking for khaidhi150 movie around 5 tickets 1520 rupees and tickets was unsuccessful it stayed on wallet itself so, now I want money to be transferred to my bank account back. so please transfer my amount back to my account. My account details account no :[protected] . Or my Paytm no :[protected] . So I want my amount back immediately
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Mar 30, 2017
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Feb 19, 2017
Bhanoji Rao Bhanu's response
Please can you send my SBI account
Feb 27, 2017
Updated by Sai Lohith
Till now no response from customer care
Verified Support
Feb 27, 2017
Justickets Customer Care's response
Hi Sai,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team
Complaint comments 

Comments

To Just tickets management. I am Bhanoji Rao. Today I was payed amount Rs. 115/- from my Internet banking for singam 3 movie first show 7:00 pm at Geetha Multiplex, undi road, Bhimavaram, A.P. So please can you send my SBI account number is [protected].
Justickets Customer Care's response, Feb 28, 2017
Verified Support
Hi Bhanoji,

Thank you for writing in to us!

Please share your registered mobile number and email address by writing an email to support@justickets.in, we shall check and update you the Booking/Payment status right away.

Assuring you the best of our services always.

Regards,
Justickets Team
You can't give money for me within time I will immediately complaint consumer protection court
You cheated me I am take it serious because you cheated so many people
I will immediately file a complaint to consumer court today
Justickets Customer Care's response, Mar 6, 2017
Verified Support
Hi Siva,

Thank you for writing in to us!

Please explain your issue in detail with your registered mobile number and email address by writing an email to support@justickets.in, we shall look into it right away.

Assuring you the best of our services always.

Regards,
Justickets Team
becoz o[censored]r bloody services i did nt got ticket for kaatamarayudu fdfs..im deeply disappointed, and i nver gonna use ur services..pls refund my money of Rs.590 back to my account...wat r ur bloddy rules of rbi guidelines, if the customer is not satisfied then wat is the use o[censored]r service..many of d other apps are refunding, i want my money back in my account
Justickets Customer Care's response, Mar 22, 2017
Verified Support
Hi Vishal,

Thank you for choosing Justickets!

There has been a huge demand for Katamarayudu and we managed to confirm maximum orders for our customers. However, an order gets confirmed based on your preference and the availability in your preferred theatres.

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team
I have booked ticket in just tickets app through naga.[protected]@gmail.com on 23rd march 2017.payment completed but didnt get ticket and showing that payment done.i want my money back.

Justickets Customer Care's response, Mar 24, 2017
Verified Support
Hi Harish,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. Your money has been refunded and will reach your account within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team
Hi Just Tickets Team,
For every fraud/fault u have made, ur giving a reason. But nothing is being done further.
Pls add an option to ur site, to transfer money to any other accounts or repay back our money to our bank accounts.

Hell/### with the rules and give our money back.
Justickets Customer Care's response, Nov 27, 2017
Verified Support
Hi,

Thank you for choosing Justickets!

Unfortunately, as per RBI guidelines, we cannot refund money from your Justickets Wallet back into your account. The money will continue to remain in your Justickets Wallet and you can use it to pay for any future bookings you make with us.

Regards,
Justickets Team

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