[Resolved]  Justickets — justickets amount was debited but tickets not booked

I am not signed in..
Im booking 2 tickets in shailaja reddy alludu movie in vanasthalipuram sushma theatre.. Amount was debited but tickets not booked.. Im using axis bank internet banking for booking.. Pls raise a request to back my money back.. Pls refund my amount in my bank. Pls refund my amount in my bank.
My details are [protected]
Name:srinath reddy ch
Was this information helpful?
No (0)
Yes (0)
Sep 13, 2018
Complaint marked as Resolved 
I booked the tickets using below details Mail id: [email protected] Phone number:9908533830 ---------------------------------- I got below message but tickets not confirmed. Hello! Your A/c no. 344948 has been debited by Rs. 231.51 on 12Sep18. The A/c balance is Rs. 16790.51.Info: INB/604265582/CITRUS PAYMENT SOLUTIONS P. Call 18605005555 (if in India) if you have not done this transaction.
Justickets customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2018
Justickets Customer Care's response
Hi,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards
Justickets Team
Verified Support
Sep 14, 2018
Justickets Customer Care's response
Hi,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards
Justickets Team
Complaint comments 

Comments

Hi, sorry for the inconvenience! Please DM us your contact number and we will get back shortly. Regards, Team Axis Bank.
Amount was debited but ticket not booked

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Justickets
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    74%
    Complaints
    582
    Pending
    28
    Resolved
    422
    Justickets Address
    42, Dr Ranga Road, Mylapore, Chennai, Tamil Nadu, India - 600004
    View all Justickets contact information