[Resolved] Justickets — money deducted but not booked tickets

varahanag

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500081

Hi,

I was tried to book rangasthalam movie tickets but money got deducted but tickets not boocked.

I have booked as guest below are details given while booking.

Mobile no: [protected]
Mail: [protected]@gmail.com

Transaction id: inb/[protected]/cirtus payment solutions

Can you please resolve this issue as early as possible.

Movie: rangasthalam.
Sree kanya theater gajuwaka.
Visakhapatnam.

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May 11, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Justickets Customer Care's response Hi Varahanag,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please write to [protected]@justickets.in.

Assuring you the best of our services always.

Regards,
Justickets Team