[Resolved]  Justickets — movie tickets for 9.30 pm show on 30 march 2018 at pearl 1 theatre of surabhi mall theatre ramanattukara

Attempted to book tickets. First attempt i didn't get tickets, but money got transacted. Again attempted for same seats and same show. This time got tickets after another transaction. I had to pay double amount to get tickets. Money transferred from my sbi account. Transaction details [protected]igadfuseq8. Amount transferred is 601. Kindly refund the money
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May 5, 2018
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Apr 02, 2018
hemubluebell's response
Sir please cancel my tickets for IV0ZBHQZ for SUDANI FROM NIGERIA movie on 03 APR 2018, at 8.15 pm at REGAL CINEMA EAST HILL, KOZHIKODE. FIRST CLASS D2, D3 .PLEASE refund my money to my bank.My name is HEMANTH KUMAR and my phone number is [protected].I feel happy if you cancel my tickets.Thanks you.

Verified Support
Apr 04, 2018
Justickets Customer Care's response
Hi Kandiyil,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team
Complaint comments 

Comments

Sir please cancel my tickets for IV0ZBHQZ for SUDANI FROM NIGERIA movie on 03 APR 2018, at 8.15 pm at REGAL CINEMA EAST HILL, KOZHIKODE. FIRST CLASS D2, D3 .PLEASE refund my money to my bank.My name is HEMANTH KUMAR and my phone number is [protected].I feel happy if you cancel my tickets.Thanks you.

Justickets Customer Care's response, Apr 4, 2018
Verified Support
Hi,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
I have booked Rangastalam movie tickets on 29-03-18 in visakhapatnam in sankara theatre and amount debited from my bank account Rs 350 above but i not got tickets my number [protected] do needful
Justickets Customer Care's response, Apr 5, 2018
Verified Support
Hi Dasaris,

Thank you for writing in to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please write to support@justickets.in. We will be happy to help you.

Assuring you the best of our services always.

Regards,
Justickets Team
Sir, I am Vivekpandey from mumbai..I booked 1 tickets from justtickets.com on 31 Mar 2018, but tickets are not generated even 167.69 rs are debited from Phonepe wallet via upi icici bank. Please refund my amount immediately.
Justickets Customer Care's response, Apr 6, 2018
Verified Support
Hi Pandey,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team
Sir I booked Telugu movie rangastlam. Please cancel tickets and refund the money of Rs.350.80 to my bank account. Justickets booking code is: JGZAA1ZU Seat number G 10, 11, 12. Booked on 28.03.2018 4:20 pm.

Please cancel the tickets and refund my amount to my bank account.

Please acknowledge me to my mail Id is archana.[protected]@gmail.com.
Justickets Customer Care's response, Apr 9, 2018
Verified Support
Hi Surya,

Thank you for writing in to us with your feedback!

There is currently no option to cancel or exchange tickets, but we will try to look at introducing a feature in the future for your convenience.

Regards,
Justickets Team
Attempted to book tickets. First attempt i didn't get tickets, but money got transacted. Again attempted for same seats and same show. This time got tickets after another transaction. I had to pay double amount to get tickets. Money transferred from my sbi account. Kindly refund the money
Justickets Customer Care's response, Apr 9, 2018
Verified Support
Hi Ganapathi,

Thank you writing into us!

We would like to understand more about this. Please explain your request in detail with the amount debited, date, your registered mobile number & email address and kindly send it to support@justickets.in for us to help you better.

Regards,
Justickets Team

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