[Resolved] Justickets — refund amount issue

Uday Teeda

from Hyderabad, Telangana

Address:	Visakhapatnam, Andhra Pradesh, 530016
Website:	Justickets

On 5th nov 2018, i've booked four tickets for sarkar movie in visakhapatnam (Sangam theatre) through g-pay. The amount has been debited from my account but the ticket confirmation has not received. I've been asking about this issue to your customer care for a week till now but they are dragging it week by week. I want my total refundable amount of 536/- as soon as possible
The customer care guys are saying that they have already initiated from there side (Referring the refund transaction number) but i didn't receive any amount till now
If you guys don't do it quickly then i am going to give an online complaint against you guys as i am frustrated asking you day by day that too for the past one week.

+2 photos

Was this information helpful?

No (0)

Yes (0)

Dec 22, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2018

Justickets Customer Care's response Hi Uday,

Thank you for writing in to us!

Apologies for the inconvenience caused and delays in refunding your amount. Your money has been refunded from our end, find the reference number[protected] for the same. Kindly get in touch with your bank’s customer support team or Google Pay with the Number as reference and they will be able to track its status for you.

Assuring you the best of our services always.

Regards,
Justickets Team