[Resolved] Justickets — ticket booking not confirmed but amount debited from bank

vinodh0143

from Gajuwaka, Andhra Pradesh

Address:	Visakhapatnam, Andhra Pradesh, 530016
Website:	WWW.Justtickets.com

Sir,

I had done booking for Fidaa [telugu movie]. At Vizag Sarat Theatre as on[protected] for[protected].30 P.M Show the seats nos are Middle class E11 & E12.
Payment is done, with refernce No. [protected]IGABRJJNK3 but there is no ticket conformation from your side and Rs .169. deducted from my SBI Card
Please look into this matter seriously and conform which is i am booked. I have done this transaction through phone no...[protected] And Master card SBI card. My name is Vinodh.

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Aug 20, 2017

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2017

Justickets Customer Care's response Hi Vinodh,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please write an email to [protected]@justickets.in.

Assuring you the best of our services always.

Regards,
Justickets Team

Jul 20, 2017

Updated by vinodh0143 Thank u for your response
now i have to re book the tickets to same show i will processed r wait for refund

Jul 20, 2017

Updated by vinodh0143 Sir
Its a very serious matter regarding the Cyber case
After posting my complaint to just tickets
I received phone calls from 5 different persons for a refund the amount, there asked the details of bank card no. and expiry details and CVV No. but we oppose to give the details
we here with giving the phone calls received me todays morning after Submit the complaint to just Tickets
1.[protected]
2.[protected]
3.[protected]
4.[protected]
5.[protected]

Jul 22, 2017

Updated by vinodh0143 Thank you very much, the amount credited in my bank account