[Resolved] Justickets — ticket not booked but money debited

Mohamed Bhuhari

from Chennai, Tamil Nadu

Address:

Pondicherry, Puducherry

Just now i tried booking movie tickets for two for the movie 'the nun' in providence mall theatre pondicherry. I made my payment using amazon pay and the bill amount was 390. I booked with the name: mohamed bhuhari, email id [protected]@gmail.com, ph. No. [protected]. The ticket was not booked but the money was debited from my amazon pay balance. I request you to refund the money as early as possible. I am very disappointed with this service.

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Oct 8, 2018

Complaint marked as Resolved

Justickets customer support has been notified about the posted complaint.

Verified Support

Sep 07, 2018

Justickets Customer Care's response Hi Mohamed Bhuhari,

Thank you for writing in to us.

We are really sorry for the inconvenience caused.

There seems to have been a problem with your transaction and your booking was unsuccessful, such order failure happens very rarely with Justickets. We have initiated the refund from our end and the money will be credited back to you within the next 7-10 working days.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards,
Justickets Team