[Resolved]  Justickets — tickets are not confirmed but money transferred from my bank account

Address:Vizag
Website:Justtickets ubu

Respected sir
Today i booked tickets for oh baby movie and amount is debited from my bank account but tickets are not confirmed so please i request you to return my money back immediately... Because that money is so valuable for me.. And i didn't expected this mistake from justtickets. So please solve my problem.
Name=praneetha
E-mail i'd=[protected]@gmail.com
Mobile number=[protected]
Thanking you
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Aug 14, 2019
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2019
Justickets Customer Care's response
Hi Praneetha,

Thank you for writing to us!

Apologies for the inconvenience caused. There seems to have been a problem with your transaction and your booking was unsuccessful. Such order failures happen rarely with Justickets. If the money has been debited from your account, it will be refunded automatically within the next 7 -10 working days.

Recharge your Justickets Wallet and fasten your seat belts to experience the swiftest way to book tickets.
In the event of an unsuccessful booking, refunds are processed instantaneously and the money refunded to your wallet.

In case of any further assistance or clarification on this issue, please reply to this email.

Assuring you the best of our services always.

Regards
Justickets Team
Complaint comments 

Comments

Lam yesterday booked 'kalki ' malayalm movie 2 ticket.. but you will not send conformation massege. You will take my cash 267 in my account... plz refund my cash...

Sir,
ive booked movie tickets accidentally to a movie name 'EVADU' instead of SAAHO. i just want to cancel them.please help me do this.it wont happen from next time.please just cancel my order and refund my money.

I want that ticket plzzz contact me [protected] & ur custmer care number also not response I waiting for psst 1hr

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