[Resolved]  Justickets — tickets not sent to gmail or sms but amount debited

Address:500083

On 12/05/2018 i booked a ticket for mahanati movie in talluri kushaiguda for sunday 13/05/2018 5: 45 show ₹ 114.75 is debited from my phone pay you but tickets are not sent to me please verify and send to my gmail [protected]@gmail.com mobile [protected]
From my phone pay wallet amount is debited but ticket is not confirmed so kindly verify and send confirmed ticket to my gmail account mentioned above
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Jul 3, 2018
Complaint marked as Resolved 
Justickets customer support has been notified about the posted complaint.
May 12, 2018
Updated by K Ramalingeshwar Rao
Please verify and send ticket amount debited but ticket not sent booked date 12/05/18 show Sunday 13/05/18 5:45
May 12, 2018
Updated by K Ramalingeshwar Rao
Money debited but ticket not sent to my Gmail [protected]@gmail.com
Sir I booked a ticket on 12/05/18 evening for mahanati movie in talluri kushaiguda for Sunday 13/05/18 evening 5:45 show by phone pay you
So kindly send ticket or return money
Verified Support
Jun 02, 2018
Justickets Customer Care's response
Hi Ramalingeshwar Rao,

Thank you for contacting us,

Accept our apologies for the delay in refund.

In general, the refund will be initiated automatically within 7-10 working days. However, it seems to be an error in the transaction. We have raised your refund manually again, you will receive the refund within next 5-7 working days in your account.

Assuring you best of our services always!

Regards
Justickets Team
Complaint comments 

Comments

I have booked 4 tickets for Diya film at brookfields on 5/5/2018.i haven't received any confirmation messages..but money was debited from my account..pls refund the money as soon as possible..they told that the money would be refunded within 5 days..but till now I didn't receive any money...the amount debited was rs.950.
Kindly cancel the two tickets and refund money
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